Reader’s Forum – Week of June 20, 2011
For your convenience, all Reader’s Forum submissions are separated by the ## symbol.
In response to Feature Writer John Christie – Advanced Accessible Pedestrian System, Erin said:
I live in Moscow, so I’ll have to go try it. I’m pretty sure it’s located on Deakin Street, not Beacon, as there is no Beacon street in Moscow. You might want to correct that.
My overall opinion is that audible walk announcements make an intersection less safe for a visually impaired person, as it lends a false sense of security. I think listening to traffic flow and judging that it is safe to cross, and that there are no cars running the light or turning right on red, is a much safer way to go.
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In response to Feature Writer John Christie – Advanced Accessible Pedestrian System, Tommy said:
Here in Lewes, Delaware, I was able to get the APS units installed on Coastal Highway US 1 and its associated cross street. When I moved here in 1995, the highway was 2 directions in each way with corn and soybean fields on 2 of the 4 corners. Traffic was relatively light and the highway was easy to cross. I cross the highway many times a week as the gym and my chiropractor are on the opposite side. In 2011, the highway now has 3 lanes of traffic and 2 turning lanes on each side. So to cross the street you have to cross 10 lanes of traffic, insanity at its best.
It got that I had to take a taxi to cross the street whenever I wanted to get to the other side. The taxi fare from my home to the gym, a whopping mile and a quarter, cost, with tip, 5 bucks in each direction. It just became financially impossible to go to the gym as often as I was. I contacted my state representative and explained my situation and asked if it was possible to install talking crosswalks. Within 2 months, we had a meeting at the corner with my rep, Delaware DOT, and my mobility instructor from the state. It turned out that they were actually looking for intersections to test the new APS systems. It took about 8 months to get installed and when they were, we had another meeting to test and tweak the systems.
The push buttons have raised arrows on them to tell you which crosswalk they are for. When pressed, a voice says “Wait to cross Route 1…” and states “Wait” until the lights change. It then states “OK to cross Route 1,” then I have about 28 seconds to cross the highway, before traffic gets the green light again. It also lets you know when an ambulance or emergency vehicle is heading down the road when the cross signal is on with a loud whoop sound and the voice says “Clear the intersection, emergency vehicle,” very loudly about 4 times.
They are a vast improvement and I get stopped constantly by neighbors and people who see me constantly crossing the highway about how impressed they are that my guide dog and I maneuver the crossing so well. Many have told me that they have sight and would not even attempt to cross the highway even with the signals.
The few issues I particularly don’t like is that to have the arrows make sense, they have to be placed on the side away from where the crossing is, to be able to point to the crosswalk. This means the speaker is not positioned towards the crossing and at times when traffic is loud or there is a lot of wind, the announcements cannot always be heard. In those instances you need to rely on your knowledge of the traffic patterns. However if that is the biggest problem I face crossing 10 lanes of highway, I think I can live with it.
The state is now installing them in many locations–my intersection was the 2nd one in the state.
It also goes to prove that your elected officials do listen and do act upon their constituent’s issues.
Tommy Gibson and GEB guide Opus, Lewes, Delaware
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In response to Feature Writer John Christie – Advanced Accessible Pedestrian System, Tim said:
We were asked to comment on the Advanced Accessible Pedestrian System in Moscow, Idaho, described by John Christie. Of course, I have not seen or tried this system, so my comments will be based on what I have read and my experiences with traffic in 2011.
I feel that street crossings are much less safe for us blind people in 2011 than they have been before. No, this is not because there is a great increase in intoxicated drivers. In part, it is due to the more complicated traffic patterns which have been put in place at many intersections, to allow more cars to move efficiently, regardless of how these systems impact pedestrians of all types.
Much worse than this, however, is the attitude of so many drivers who feel it is their God-given right to use their cell phones while driving, not only to talk, but to dial, text, and surf the net. I know very responsible, middle-aged people, who, no matter what you tell them, absolutely refuse to stop using their cell phones while driving. There should be a very, very severe penalty in every state for anyone even talking on a cell phone while driving.
Since this is not likely to be brought into our laws, I feel that any system, such as the one in Idaho, is bound to increase our safety, even if minimally. There is no substitute for good mobility training and good attention while walking, but we blind people can use all the extra help we can get in this increasingly dangerous and uncaring environment.
Tim Hendel
Huntsville, Alabama
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In response to Feature Writer Lynne Tatum – Classical Music, Anyone?, Beth said:
Hey, all, wonder if Lynne and the rest of you remember Victor Borge? He was a true musical humorist and I will never forget him! Hope you all get to hear stuff he did, either via purchase or online.
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In response to Feature Writer Alena Roberts – When Care Should Take Precedence, Jarrod wrote:
We actually discussed this one a show of mine. There was some rather colorful language on that show, as my station is uncensored. The opinion of just about everyone during this show was that the lady should have lost her guide dog. This means that we felt the school where she got her dog should have come and taken the dog. My personal opinion is that she just gave guide dog handlers a bad reputation. I had a guide dog a long time ago, back in late 1995 through early 1997. I was almost refused service in a couple restaurants because of my dog, but when I calmly showed managers the little book you get with laws in it, I was no longer refused service. One time, I did have to start threatening a lawsuit, but even that situation resolved itself. If I had a cab driver even attempt that with me, I would have asked for their cab number, and their name, I would have reported them right away, and I would have skipped my appointment. No appointment is more important than the safety of your dog.
Jarrod Jicha
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In response to Feature Writer Alena Roberts – When Care Should Take Precedence, Cindy wrote:
I am a fellow guide dog user, and I’ve actually had a taxi driver do the same thing to me and 2 friends of mine that happened to the lady in the story. There were actually 3 people, and 3 guide dogs. We all looked at him and basically asked him what he would think if someone asked him to put his wife there. Then he left and we called dispatch, who did nothing. When we called the head hancho the next business day, he did! I’m sorry, but any appointment to me, is not as important as Mesa’s safety. Bottom line!
Cindy Detro
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In response to Feature Writer Alena Roberts – When Care Should Take Precedence, Chris wrote:
I have had my guide dog, X-Celerator, for five years this month. Together we have travelled all over the place. I have run into situations where I was refused rides by taxi drivers and, once, chased out of a restaurant.
In all of these situations, the individual was Muslim and claimed that their religion viewed dogs as filthy and that they could not allow even a guide dog in their cab or restaurant. Now, most Islamic people are fine, but some who hold fairly extreme, fundamentalist views, will refuse to service a blind person with a dog.
In London, a Muslim man got himself a guide dog. In response to others within his faith causing trouble, the lead clerics there issued an official religious document stating that guide dogs were exempt as they do God’s work. Similar statements have been made here in the states and cab drivers in New York and Minneapolis are especially nice. Unfortunately, San Francisco, a city I visit often, seems to have more extreme people driving cabs.
No matter where I am, though, I really do not want to get into a cab with someone who doesn’t want to take me where I am going with my dog. Yes, I know it is my right to bring my dog with me, but I do not feel safe being blind and alone in a city that I may not know too well with a driver who thinks I am forcing him to abandon his faith. I will wait until the next cab.
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In response to Feature Writer Alena Roberts – When Care Should Take Precedence, Mary wrote:
I find that most cab drivers who refuse to take service animals are from foreign countries where guide dogs are never heard of and blind people are not seen or heard of much.
I am an ex-handler. I have been discriminated against so much that I finally had to give up my guide dog and no longer have one or want one. I have been refused apartments because of the dog; I could only live in the worst and slummiest places which I hated so much. One landlord wanted to rent me a house because she said the dog would bite other tenants, and I could not convince her that the dog would not bite, and this woman was an American.
Too many people have preconceived ideas about blindness and blind people and guide dogs, and this is why it is so difficult to have a dog. The White Cane law does nothing to protect us–and yes, I had several store owners call the police on me because I would not leave their businesses fast enough. One store owner, a man from Vietnam, pulled a gun on my guide dog and threatened to shoot. We were standing on the apron outside the store at the time. One cab driver refused me a ride because he claimed my guide dog shed even though I groomed it every day. Yet, it was alright for this person to take someone else who vomited in their car instead, someone high on drugs who could not control themselves.
It doesn’t matter what guide dog school you go to, what state you live in, etc. there will always be those people who don’t want our business, don’t want us riding in their cars or cabs, and don’t want us living in their apartment buildings. Of course, though, low income housing subsidized by HUD doesn’t dare discriminate against service animals because they know the law.
We had a situation come up in 2008 on Paratransit here in Sacramento. A driver refused to take one blind person who has a guide dog on the van and held us up for a whole hour, standing in the hot sun. When another van could not be found, he grudgingly let us board, but would not turn on the air conditioning. It was hot. I sat next to the guide dog person and was angry. I refused to speak to the driver when he asked my name in his lousy English. Well, next thing you know, Paratransit was flooded with phone calls from the California Council of the Blind and they were told just what happened. They called me and I told them just how I felt about this particular driver. I let it be known that the driver should be fired, and he was. I asked the supervisor how long the training for the drivers lasted, and they told me eight weeks. “And you mean to tell me in eight weeks, this man did not know about the White Cane law and that the guide dog handler has the right to ride Paratransit with their dog?”
I made my point. Yet I was the last one who had a chance to express my opinion; this is why I don’t want a guide dog today. I don’t even shop in convenience stores; and I wouldn’t ever put a dog in the trunk of a car. This is dreadful. How would you like it if the dog was able to put you in the trunk of a car? Honestly, the more of this I hear about, the more it makes me not want a service dog.
Sincerely,
Marie Rudys
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In response to Feature Writer Alena Roberts – When Care Should Take Precedence, Marie wrote:
This concerns me on so many different levels. I live in the UK and have been a Guide Dog handler for over five years now. The one thing I’m curious to know is if it was conventional “trunk,” or boot as we call them in the UK, or if it was a hatchback trunk, which many people use to transport dogs safely in. With the attention this has received, I’m guessing the latter is not the case in this situation.
Something else I’d like to say, having experienced many situations where my dog has been refused access both to establishments and in taxis or where I have received negative reactions from some taxi drivers is this–we as UK owners have a very supportive network from our association. If we are refused, not only does the law support us but we have a designated discrimination rights officer we can report incidences to. Also, continual contact with our guide dog mobility instructors on at least an annual basis means confidence and support feels continual.
At least this is my and many others experience. It’s not to say we do not have refusals or negative situations happen, but it seems, from what I know about you guys in the US, the continual support from the association or school is not always there. If this is not true for some, my apologies, but it has come across this way from some I have spoken to. On that point, not only are the channels in place to support the owner in difficult situations but there is a clear channel for complaints. If such a thing had happened here, this situation would have been quickly brought to the district team’s attention that the client fell under and an investigation of her care of the animal would have been assessed. If they felt the partnership could continue with support, they would find a way to assist the continued mobility and partnership.
Sadly, and this is no criticism of your article as it was well written and I agree in essence that her decision was wrong and not in the best interest of the animal (which for me would be paramount), but I’ve seen and heard some nasty things said about this story. I couldn’t ever imagine placing my beloved dog in the trunk space of a car, or putting him in any situation that would cause him discomfort or distress, but attacking this woman as some have done is not right or helpful either. It just worries me that she may not have the support to deal with what has happened and more to the point, the welfare of the poor dog may never be assessed by a professional. If the aftercare for some of you guys is present and efficient, that’s great and my apologies for my ignorance, but the people I’ve spoken to in the past tell a different story about the support once you’ve qualified with a guide.
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In response to Feature Writer Alena Roberts – When Care Should Take Precedence, Shannon wrote:
I agree with you here. I’ve had to report cab drivers, and they were always fired. The biggest problem is those cab drivers are not trained in service dog education. And many of them do not speak English, or at least not very well. I’ve even had problems with paratransit drivers that also haven’t been educated. It is a big problem. But I’d never subject my dog to something like that! If the school hears of it, I wouldn’t doubt they’d remove her dog from her possession.
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I am responding to Valerie Moreno’s contribution in the June 6th Ziegler and Lynne Tatum’s piece in the June 13th issue.
I agree with Valerie about the therapeutic value of the babies she described and found the article informative. I was aware that there were babies used to teach teen parenting by crying until the teen picked the baby up to hold, feed or change it, but I had never heard of the babies Valerie wrote about and other readers commented on in the June 13th Reader’s Forum.
To Feature Writer Lynne Tatum, your item about classical music in the June 13th Ziegler inspired me to write about Handel, best known for composing the Messiah. What many may not know, though, is that George Frederick became blind later in life.
To everyone who makes the Matilda Ziegler such a quality magazine, keep up the great work.
Terri Winaught,
Pittsburgh, Pennsylvania