‘Letters from the Editor’ Archive

Letter from the Editor

Hello Everyone,

I hope you all enjoyed the last full week of August.  It’s incredible that summer has come and gone so quickly.  Looking back, it was a decent time, even if it was short-lived.  There were some things that I was able to do that I didn’t think would happen, and there were some things that happened which I wish didn’t (like getting Lyme disease).  It was definitely a hot dose, though, and I’m certainly glad that I can turn off my air conditioner and give my electric bill a little bit of a break.  Besides, sleeping with the windows open at night is one of those cheap pleasures that you come to miss when it’s just too hot outside. 

I hope all of you had a great summer as well and you were able to enjoy yourselves.  Feel free to share any interesting summer experiences in reader’s forum submissions.  I’d love to see how the hot season treated the rest of you.  And for all you parents out there, I hope getting the kids back to school was an easy process and that they’re heading out the door looking forward to another year instead of dreading it.

I’m also happy to report that as far as email is concerned, things seem back to normal.  Though, if you’re still experiencing problems, please let me know so I can fix them and get you the magazine as quickly as possible.

That should cover everything.  Have a great week and thanks for reading.

Sincerely,

Ross Hammond, Editor

Editorial – From the Outside Looking In

As I mentioned in the previous letter from the editor, I wanted to include an article about my experiences with the magazine so far.  I suppose that the best place to start, as with most stories, is at the beginning.

I was asked to become the new editor of the magazine by the president of the E. Matilda Ziegler Foundation for the Blind, the governing body of the publishing company.  I had worked on various other unrelated projects with her before and she felt that I would be a good fit for the magazine because I am a decent writer, but also because I could offer a new perspective; that of someone new to the blind community and looking forward to learning as much as I could.  It was a fresh start, and I wasn’t handed the reigns from any predecessor.  I had very few things at my disposal to reference and, for the most part, the rest was up to me to figure out.

I’d be lying if I said that it wasn’t a bit overwhelming at first. But being 24 years old at the time and having an opportunity like this handed to me, I wasn’t about to let it pass me by.  Instead of tiptoeing around the pool, so to speak, I jumped right in.  My first real exposure to you readers was clicking through your emails and gaining a familiarity with the types of questions I would be asked, the problems that came up from time to time, and the relationships that had been fostered with the previous staff members.  To me, the latter was the most important.  While questions and problems represented the nut and bolt operations of the magazine, the reader-editor relationship is what is truly important.  You are my audience and it is my duty to not only work for you, to entertain you, but to also work with you.  It is, after all, your magazine.

As my plans for the magazine developed through December and early January, I was excited to release my first weekly magazine.  When I did so on January 18, I nervously waited for my first comments from readers.  I expected that there would be problems at the start, but I had worked hard to find some interesting material to fill the magazine with and hoped that you all would really enjoy reading it.

I’m going to digress for just a moment and highlight the biggest challenge that I was met with when I first began my work here with you.  I was an outsider looking in.  I was a sighted person, with no prior experience within the blind community at all.  I didn’t know a screen reader from a Victor reader.  I couldn’t tell you the difference between the NFB and the NBP, or the NLS.  Most of my knowledge about the blind came from recalling my driver’s test, when they asked what it meant if someone was walking with a white cane.  I also knew not to touch service dogs, though I have no recollection of where I learned that.  So I had to make a choice: go into it scared, or go into it scared, but with a lot more know-how behind me so I could get by while I continued to learn.  I was determined to reduce my outsider status to at least that of a well-informed visitor.

Now, back to that first magazine.  In retrospect, it was quite awful.  Not so much the content, but the way it was presented.  The format of the magazine needed polishing and purpose.  The first version was without a proper heading and navigation symbols.  The special notices and pen pals sections were nearly unreadable for anyone using a screen reader.  I worked hard to find interesting topics, but the writing was hidden behind so many formatting faults that any redeeming qualities were rendered moot.  It was a magazine for the blind created by a sighted person who didn’t know any better.

As I saw the first comments come in, my heart sank.  Needless to say, they weren’t very positive, and to be honest, I don’t blame them.  Looking at that first magazine now, I’m both proud of how far it’s come in such a short time and ashamed that my first magazine revealed my ignorance of the needs of my audience so vividly.  While the comments were a mixture of brutal jabs and sadness, I soon found that many of them were issued with a mission of constructive criticism.  Many recommended things like a proper heading, and navigation symbols.  Leaving out the proper heading was a rookie mistake on my part, but I would have never thought of the ## navigation symbol.  When its purpose was explained to me, it made perfect sense and such a simple change made the magazine so much more user friendly.  Other comments came in letting me know that odd square symbols were showing up in the text.  While it took me weeks to figure out what was going on, I was able to fix it with their help.  Each week they told me where they were popping up.

With all of the help I received in the first week, I was able to completely reformat the magazine and resend a proper copy later that week with a full heading and navigation symbols.  I felt that while it was my job to make it right, everyone was working to make it better and teaming up with people to make it happen was a great experience.

As time went on, the negative comments also turned into constructive criticism and I could tell that even those who were the most upset about the format changes had come around and were enjoying the magazine every week.  The addition of my feature writers is something that I’m sure helped them come back to the magazine a lot quicker, too.  Even with all of the accessible formatting in the world implemented in this magazine, it would still be a magazine for the blind written by a sighted person if it weren’t for them.  As I said before, this is your magazine.  It needs to have perspectives given by other blind and visually impaired writers to make it a valuable publication for you.  For my part, I really enjoy discovering a few articles each week and including them at the end, but the best part of my job is reading what they’ve submitted and getting a fantastic insight into the blind community. 

You are all very inspiring, and I don’t mean that in a patronizing, look at all the cool things you can do, kind of way, either.  I mean that your attitudes about life are really positive and vision be damned, you’re going to live you’re life as anyone else does.  I’ve never experienced vision loss, but if I do, I hope I can live with it with the strength and positivity that you all have.

So, as someone who used to be a total outsider to this wonderful community I’ve found myself immersed in, I’d like to say thank you for everything that you’ve taught me, and for welcoming me in even though things started out pretty rocky.  It’s an honor to work with and for all of you and I’m looking forward to continuing this for a long time.

Letter from the Editor

Hello all,

I hope everyone had a great weekend.  I just have one quick announcement and then we’ll move on.  I know that many of you have had difficulty receiving the magazine.  I assure you that I’m doing everything I can on my end to figure out why things have started going crazy all of the sudden.  I’m working on a daily basis with my technology consultant to remedy the problems and get things running smoothly again.  I appreciate your patience as we continue to work on this.

That covers everything for now.  I hope you all have a great week and I’ll talk to you again soon.

Take care, and thanks for reading.

Sincerely,

Ross Hammond

Letter from the Editor

Hello Everyone,

As you all know, last week was a busy one for all the wrong reasons.  I won’t repeat the entire announcement that I issued, but I just want to reiterate that there were both server and email service issues that were unrelated.  The server issues caused the magazine to be sent in a random fashion, missing many readers.  I resent the magazine twice more; once on Tuesday and again on Thursday.  Some of you wrote to inform me that you received the magazine three times.  Others have written that they have yet to receive it at all.  To those who found repeats in their inbox, I really appreciate your patience.  To those who have yet to receive it, please check your spam or junk mail folders as the magazine may have ended up there.

Concerning the email problems, it seems that the spam filtering that has been implemented is too restrictive and was causing emails sent by readers to be either tagged as spam or simply deleted altogether.  Obviously, this will be unacceptable.  As a result, our new email address is editor@matildaziegler.com and is run through a Gmail interface and controlled by our technology consultant.  Problems should be few and far in between from now on.

I also want to apologize to those of you who sent in emails on Thursday afternoon and Friday.  Unfortunately, I left the office early on Thursday because I was not feeling well, and spent all day Friday with a 103 degree fever.  Not exactly the way I wanted to spend my birthday, but there wasn’t much I could do about it.  It seems that I came down with some odd 48 hour bug that left me just about as quick as it came.  Hopefully in leaving me, it didn’t end up going to someone else. 

Recently, I’ve been receiving a few emails asking for me to give a little more information about myself.  Since I’ve already told you how I spent my birthday, I figured I would continue on a little bit more.  This recent, fever-filled birthday was my twenty fifth and the first time that a Friday the 13th has ever been an unlucky day for me.  It seems there’s a first time for everything, I guess.  I am sighted, though I do wear glasses in certain circumstances, mainly driving at night and especially driving at night when it’s raining.  Managing this magazine marks two firsts for me: the first time managing a publication, and the first time I’ve worked with the visually impaired in any capacity.  In next week’s issue I will go into my experience with the magazine in more detail in an article I’ve been working on called “From the Outside Looking In.”

When I initially graduated high school, I wanted to go into accounting.  It was more of a desire to do what my father did than actually knowing what path I wanted to take.  I saw that he was successful, I knew that I wanted to be successful, so it made sense at the time.  I’ve come to learn that no college freshman has any idea what they want to do in school or in life.  Asking them that question is akin to asking them what their favorite kind of pizza is.  Their answer will change day to day, and depends on where they’re buying it from.

I became immediately aware that accounting was not for me.  The class was far too early in the morning, the teacher far too cheerful (almost eerily so) for that hour, and the material was the polar opposite of stimulating.  I knew that if this was going to be my career, I would not enjoy it.

After I dropped accounting as my major, I floated around from topic to topic, trying to find the best fit.  I considered philosophy, after taking a very good course witha great professor, but I decided that the only thing I could become witha philosophy degree was a professor, or at the very least, a well-spoken street performer who would stimulate the minds of the people passing by with rhetoric about the existence of ethics and truth or have a one man debate about Descartes’s famous “I think, therefore I am” pronouncement.  Neither position seemed to suit me.

I next decided that meteorology would be fun.  I remembered studying weather patterns in high school and I always enjoyed watching the weather channel and predicting what would happen based on the Doppler radar pictures.  Unfortunately, the University of Connecticut did not have a program for that major, so that dream fizzled out as fast as a passing thunderstorm.

I then considered another love of mine: the outdoors.  Namely, landscaping.  My father had worked me to the bone in our yard, teaching me how to construct everything from plant beds to a highly complex three tier coy pond and water garden that he and I designed and built together.  By the time I was older, I grew to appreciate it and thought that it might be fun to design other people’s outdoor living spaces.  This idea died quickly as well, though.  It turns out that I’m a terrible artist, and landscape design requires quite a bit of drawing.  My father and I always drew with our shovels, creating as we went along.  In the real world, I guess it just doesn’t work that way.

Landscape design led me to another consideration, though.  While I may not be a good artist, I do know how to work a shovel and, better yet, can teach others how to work a shovel well.  That’s when turf management came into the light.  I envisioned taking care of some of the country’s most beautiful golf courses, watching my work and the work of my team on television as professionals teed off and made game-winning putts on the grass I so painstakingly cared for.  This actually almost became my path, and the only thing that stopped me was a meeting with my student advisor.

I remember that meeting well.  She looked at the courses I had taken, which was kind of like looking at one of those paintings done by artists who dip tennis balls in different colored paint and hurl them at a canvas.  Everything was scattered and nothing made much sense.  I was on my way to a major in nothing with a minor in half a dozen different subjects.  I needed guidance badly.  After looking over my transcript, she said to me, “Ross, what are you good at?”  It wasn’t in a patronizing tone, either, which wouldn’t have surprised me.  She just wanted me to focus my attention on one thing.  I thought for a moment, looking up at her as if I was being timed and that my answer needed to come quickly.  “Well, the only award I’ve ever won for something that I completed on my own was for a poem that I wrote in high school in my creative writing class.  I won $75.  I guess I’d have to say I’m pretty good in English.”  In retrospect, someone well versed in the English language probably should have ended that statement with, “I’ve done fairly well in most of my English courses,” but it seemed to satisfy her and we moved on. 

“Well, why haven’t you considered becoming an English major?” she asked.  I told her that I liked the subject but that I did not want to become a teacher.  She let out a brief laugh and reached into her desk to retrieve a sheet of paper.  By the way she grabbed it, I could tell that she had reached there more than just a few times before.  It was like Wyatt Earp reaching for his Peacemaker.  She presented me with a green sheet of paper with “What you can do with an English major” printed across the top.  From there, it listed countless professions in nearly every field imaginable and I was surprised that it could be a springboard to so many lucrative jobs.  I was faced with a choice: become an English major, or groom and prune some golf course somewhere.  At that point, the choice was easy; English it was.

While my diploma doesn’t reflect it, my more detailed major was English with a focus on creative writing and poetry and literature analysis.  I minored in history.  Much to the chagrin of many of my professors, I cannot tell you what a past participle is or why, even if it sounds correct, you shouldn’t end a sentence with a preposition.  It’s not that they failed to teach it to me, it’s just that I was too busy paying attention to what the words meant, rather than why they were placed in the sentence the way they were.  It’s why I can tell you what is going on in any passage of Milton’s “Paradise Lost” or the significance of each different wine presented in Poe’s “The Cask of Amontillado.”  This trait upset some professors, until the essays were passed in and they discovered that I actually did know what I was talking about.

Becoming an English major was probably the best choice I’ve made for myself so far.  It made me a better writer and a well-rounded person, intellectually speaking.  It also landed me this job, which has been fantastic.  In all of those jobs that were listed on my advisor’s little green sheet, “Magazine Editor” may have been there, but it wasn’t one I would have ever thought that I’d have and I feel incredibly lucky because of it.

I hope that my little story wasn’t too long-winded, but I wanted to give you all a little bit of a glimpse into part of what made me who I am today.

I hope you all have a great week.  Take care, and thanks for reading.

Sincerely,

Ross Hammond, Editor

Letter from the Editor

Hello everyone,

I hope that you all had a great weekend and the continued heat wave isn’t keeping you from enjoying the outdoors.  It looked like the temperatures were finally going to drop a little bit last week, but unfortunately they’re back again, and with increased humidity.  It’s starting to feel like a cycle that just can’t be broken.

Just as a quick reminder, don’t forget that we have added the Tech Corner section to the magazine, where you can submit computer and technology-related questions for our own Steven Famiglietti to answer.  If any of you have any questions at all, feel free to email them to me at blind@verizon.net so that I can pass them on to him.

Also, some of you will notice that there is no recipe of the week in this week’s magazine.  But don’t worry, we are featuring an article by Susan Roe that contains a recipe that sounds simply incredible, so fire up your stoves and try it out.

 On a more personal note, another year has gone by for me and I’ll be celebrating my birthday this Friday, the 13th.  While the day carries the stigma of being eternally unlucky, I’ve always felt that if I was born on the 13th, the day can’t possibly be all that bad.  It’s funny to think of where I was a year ago and how much has changed since then, both in my own life and in the world around me.  Last year at this time I had no idea that I’d be producing a magazine for such a wonderful audience.  I had no idea that I’d be buying a condo, or helping my mother search for one of her own.  So much can change in just one year that I wonder what I’ll be looking back on next summer.  What life changing events will come my way?  As uncertain as the future is, I’m certainly looking forward to it.

Well, that’s all for now.  I hope that you all enjoy the week ahead and I’ll be back to speak with you again next Monday.

Take care, and thanks for reading.

Sincerely,

Ross Hammond, Editor

Letter from the Editor

Hello All,

Well, the oppressive heat wave seems to have slightly subsided, so I hope you all had a chance to get outdoors and enjoy the nice weather this past weekend.  There are no real updates for this week, and it’s business as usual.  I can’t believe it’s already August, though.  Time really does fly.  I remember when I was about 14 years old, my father told me that high school would be done in a flash, college would go even faster, and then life seems to move even quicker than that. 

At the time, I had no real way of truly understanding what he said.  The notion seemed too distant and I had no access to that feeling of the world spinning faster and faster.  If anything, some days I felt that school made the second hand tick backwards.   Now, though, I’ve got a definite appreciation for those words and I find myself, as I look at my younger cousins growing up, saying the same things to them.

I do believe that’s enough rambling for now, though.  I hope that you all enjoy this week’s magazine and that you have a great week.

Take care, and thanks for reading.

Sincerely,

Ross Hammond, Editor

Letter from the Editor

Hello everyone,

I hope you all had a great weekend.  It was another hot one, but that seems to be the trend lately. 

I just wanted to give a quick update on some things I’ve been working on recently.  A few of you have inquired about NLS, and if it would be possible for the magazine to be offered through their services as well.  I have been in contact with the powers that be at NLS and they are figuring out just how we might be able to make that work.  There are multiple items that need to be addressed, and various approval processes that we’ll have to go through, but it is my hope that I will be able to add the NLS to our repertoire of available formats.  More updates will come as I hear from them.

That should cover everything for now.  Have a great week, stay cool, and enjoy yourselves.

Take care, and thanks for reading.

Sincerely,

Ross Hammond, Editor

Letter from the Editor

Hello,

Well, another scorcher of a weekend has passed and I hope you all were able to stay cool and enjoy the sunshine without cooking yourselves.  It seems unfair that such a nice, sunny summer has to be so intensely hot, making any excursion into the outdoors an exercise in survival.  I swear, I’ve learned more about sun screen and proper hydration this summer than I ever wanted to.

The only announcement I have right now deals with an ad that will appear in this week’s special notices section.  I was recently contacted by a representative of the Texas Center for the Visually Challenged about a program that they have run for a while now that I was not aware of.  For a donation of $100, they will send any blind or visually impaired person in the United States or Canada a fully-functional computer.  More details can be found in the special notices section, so please read it and pass it on.

That should cover everything for now, I hope you all have a great week.  Take care, and thanks for reading.

Sincerely,

Ross Hammond, Editor

Letter from the Editor

Hello Everyone,

I hope you’re all enjoying these hot summer weekends and are able to get out and have some fun.

I just want to issue a quick apology for last week’s magazine.  The magazine was, in my opinion, one of the best that I’ve put out to date.  It was full of great content from all of our feature writers and contributors and I was quite proud of it.  Unfortunately, and much to the dismay of both myself and my technology consultant, the magazine was too full it seems.  It turns out that there was a content limit that was exceeded in our bulk mailer database that I was unaware of.  While the magazine looked fine when it was put into the system, not all of it was sent out.  Many of you discovered this when the magazine ended in the middle of the Special Notices section.  The only new content that was missing were new Pen Pal entries, and to those people, I do apologize and I will make sure that your ads get equal time now that this situation is fixed.  I assure you that this will not happen again, and I do appreciate your patience.  I’m hoping that this was the last little glitch to come out of our system.

That should cover everything for now.  I wish you all a great week.  Take care, stay cool, and thanks for reading.

Sincerely,

Ross Hammond, Editor

Letter from the Editor

Hello Everyone,

I hope you all had a fantastic holiday weekend.  I do apologize for the delay in getting this week’s magazine out.  I came into my office this morning to find that the extreme heat had put a lot of stress on the local electric lines.  So much so, that one burst underneath the road, leaving us with no power.  Once power was restored, I discovered that our server was damaged during the power surge, leaving me with no choice but to come home and send the magazine from my personal computer.  It’s been quite the day, but lets move on to the more important things, shall we?

I wanted to quickly address a common problem that a lot of readers have been experiencing lately.  It seems that some email programs do not like the bulk mail service that the magazine uses.  As such, the magazine does not always end up in the inbox.  More often than not, the magazine is re-routed to a junk mail or spam folder.  So, if any of you find your inboxes lacking the magazine on days when you know it should be there, check your junk and spam folders first, because there’s a good chance it will be there waiting for you to find it.  In the meantime, I’m going to try and see if there’s a way to avoid this from our end, because it’s a frustrating problem for all of you that have to deal with it. 

I hope everyone has a great week and tries to stay cool in this crazy heat.  Take care, and thanks for reading.

Sincerely,

Ross Hammond, Editor