Letter from the Editor – November 14, 2011
Hello Everyone,
I hope you all had a nice weekend. As you know, last week I tried out a different method of distributing the magazine by separating the new content and the special notices and pen pals sections into two emails. By doing this, any spam issues connected to the special notices or pen pal submissions would not affect the receipt of the new magazine content. For a few exceptions, this method was successful, and many of you wrote in to me saying that you received both parts without issue. However, some of you still did not receive the second email with the special notices and pen pals, so the problem still persists.
For the first time since we began experiencing these issues, I was able to reach someone at both Verizon and Comcast, two of the most affected email providers, to talk to them about this problem. That’s the good news. The bad news is that, for the most part, they don’t know what’s causing the problem. The issue remains the same–some emails make it through, and some don’t. They aren’t blocking our IP address, so they don’t know why any messages are eliminated at all, let alone without even reaching your spam boxes at the very least. I’m still in contact with both providers’ departments who deal with these issues and we’re all working on a solution.
Which brings me to my next point–solutions on our end. Active hyperlinks are the problem-child of the spam world, which is why the special notices and pen pals sections are bearing the brunt of this issue. So I want to ask all of you if implementing a slight change would be acceptable. Rather than using the classic email or web address links in the magazine, I’ve received suggestions that we use john [at] email service [dot] com as a way of writing email addresses. Any web addresses would be written similarly as www [dot] website [dot] com. I feel that this change might be very helpful in eliminating spam issues with the magazine, but it means that selecting links directly from the magazine will no longer be an option. It will be a sacrifice of convenience while improving the ability for readers to receive the magazine.
The other option is to create a secure website, requiring login information, where the special notices and pen pals sections are updated. The login information would change weekly, and would be announced in my letter to all of you for that specific week. This would allow you all to see those sections with the active links imbedded, but you would not be able to do this directly from the email. For security purposes, this information would only be made available in the email version of the magazine.
Again, these are just some ideas we’re considering and they may become moot if any progress is made with these email providers. However, I would like your input on the matter if we do have to implement any of these changes. Feel free to email me at editor@matildaziegler.com with your thoughts.
In the meantime, I will be sending the magazine in separate parts as I did last week. The second part will begin sending after the first, so there will be a delay. If you do not receive the second part, please email me and I will send it to you personally.
Take care, have a great week, thank you all for your patience, and thanks for reading.
Sincerely,
Ross Hammond, Editor